Important Notice for Staff Regarding Frontline Data Security Incident

Dear Laredo ISD Team,

Laredo ISD has been notified by Frontline Education, a software provider used by the District, of a data security incident that may have affected personal information belonging to certain individuals associated with Laredo ISD.

According to Frontline, the incident was identified on August 14, 2026, and has been remediated. Frontline has reported that the incident affected multiple school districts across the country. According to the information provided, Frontline is not aware of any misuse of the affected personal information.

We understand that news of a potential data security incident can be concerning, and we want to share the information currently available to us.

What We Know:

- Frontline will directly notify individuals whose information was impacted, by email and U.S. mail, and provide additional information about the specific data involved.

- Individuals who are notified will be offered two years of no-cost credit monitoring and identity theft protection services through TransUnion.

- Frontline has established a dedicated hotline at 833-516-8792, available Monday through Friday from 8 a.m. to 8 p.m. Eastern Time, for questions about the incident. You may also email the call center at frontline@transunion.com.

- Laredo ISD is working with Frontline to learn more about the incident, its impact, and the steps being taken in response.

As a precaution, please be alert for suspicious emails, texts, or calls referencing this incident, and do not share personal information or passwords in response to unexpected requests.

Laredo ISD takes the security and privacy of our staff and students' information seriously. We will continue working with Frontline and will share additional information as it becomes available.

Thank you for your attention to this important matter.

Laredo Independent School District

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